As of late, I’ve had a couple of encounters with Apple’s Tech Support due to a faulty battery and a number of strange other occurrences taking place on my MacBook Pro. While everything is still not completely solved, I’m overall very satisfied with Apple’s Customer Service. This was much better than my 1st (and even 2nd) experience. I suspect the difference was Apple Care. It just seems like I was treated better because of it.
Picture Courtesy of CellPhones.ca Read more…
For those of you who are left out in the cold, I wrote about a controversial business/marketing “stunt” that a software company, Yazsoft (creators of Speed Download app), pulled on all participants of a widely known Mac software distributor, MacHeist. A major PAID Speed Download upgrade was released soon after the MacHeist ended, and it caused an uproar.
Neither MacHeist nor Yazsoft would back down, and all participants of the software bundle were left wondering what was to happen next. (If you’re interested in reading more, check out my blog entry here). Well… now we can put all of this behind us.
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Before you write this post off as a tech rambling, give it a shot. This post is not so much about computers and related but about a battle between two businesses, marketing, customer satisfaction, and arguably ethics.
Let me tell you a little about what’s going on in this current business “affair.”
Back in January, MacHeist, an online company, offered one of their software bundles for $50. This package contained multiple well-known Mac applications that in and of themselves cost over the price of the package. These applications were promised to be full versions, as if we had directly purchased from the company who made each individual application. Read more…
For those of you who haven’t seen Apple’s latest unveiling, head over to Apple.com… NOW! Okay, it’s not that big of a deal – at least for some of you. Maybe it’s not going to change your life immediately like the latest session with Dr. Phil… hmm…is he affected by the writer’s strike?… but if it doesn’t make you at least mutter “Wow, that’s amazing” or something of that sort, you need to see a therapist, psychologist, or some other shrink-like professional, as your threshold of awe may borderline on beyond repair.
Apple just introduced a new laptop aptly called the MacBook Air. I saw this for the first time about 15 minutes ago, and I still am slightly dumbfounded. 0.16-0.76″ thin! Wow! That’s less than 1/4 of an inch at the smallest section and the largest part is still only about 3/4 of an inch… that’s about the size of my thumbnail. This sexy thing weighs only 3 lbs., too. That’s a good 2+ lbs. lighter than both the MacBook and MacBook Pro!
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Okay, you caught my bluff. I don’t really hate Linux and Unix. Without it, I don’t know what I or anyone else would do. Heck, if I knew the grave importance of Linux and Unix in the vast technological world, I would never even joke about such a thing, right? The number of tech devices that implement a form of Linux can be quite surprising actually…
Perhaps a better title would be “I hate Unix and Linux because I don’t know anything about them, and I haven’t been able to figure them out for the last 3 years of my life!!!†Is that any better?
Starting… my junior year in HS Read more…
